Effective Date: October 1, 2026
Women’s Resource Center of Florida Privacy Policy
Women’s Resource Center of Florida, Inc. (“WRC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and protect information obtained through our website, programs, services, applications, communications, and other interactions.
By using our website or providing information to us, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information that identifies, relates to, describes, or can reasonably be associated with an individual.
This information may include:
Personal Information
- Name
- Mailing address
- Email address
- Telephone number
- Mobile phone number
- Date of birth
- Emergency contact information
Program-Related Information
- Housing status
- Employment history
- Income information
- Eligibility documentation
- Service applications
- Case management records
- Information necessary to determine eligibility for programs and services
Website Information
When visitors interact with our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Referral sources
- Dates and times of website access
Communications Information
Information provided through:
- Website contact forms
- Email communications
- SMS/text messages
- Surveys
- Service requests
- Program inquiries
How We Use Information
We use collected information for legitimate nonprofit and operational purposes, including:
- Providing services and assistance programs
- Evaluating eligibility for assistance
- Delivering case management services
- Scheduling appointments
- Communicating with clients and program participants
- Processing donations
- Managing volunteer activities
- Responding to inquiries and requests
- Improving our programs and website
- Maintaining organizational records
- Meeting reporting requirements associated with grants and funding sources
- Complying with applicable federal, state, and local laws
SMS/Text Messaging Policy
If an individual voluntarily provides their mobile phone number and consents to receive text messages, they may receive text messages from Women’s Resource Center of Florida related to:
- Appointment reminders
- Case management updates
- Housing assistance services
- Employment services
- Program updates
- Community resource information
- Service-related notifications
SMS Terms and Conditions
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to unsubscribe from future text messages.
- Reply HELP for support.
SMS Consent
SMS consent is not shared with third parties or affiliates for marketing purposes. No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes.
Consent to receive SMS messages is voluntary and is not required to receive services from Women’s Resource Center of Florida.
Information Sharing and Disclosure
Women’s Resource Center of Florida does not sell personal information.
We may disclose information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers that assist us in operating our programs, communications systems, website, and business operations.
Funding and Program Requirements
Information may be shared with grantors, government agencies, community partners, or subcontractors when required for eligibility verification, program administration, reporting, auditing, or compliance purposes.
Legal Requirements
We may disclose information:
- When required by law
- In response to subpoenas or court orders
- To comply with governmental requests
- To protect public safety
- To protect the rights and property of WRC
Business Transfers
If the organization undergoes a merger, restructuring, or asset transfer, information may be transferred consistent with applicable law.
Data Security
We utilize reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction.
These safeguards include:
- Access controls
- Password protection
- Secure electronic systems
- Staff training regarding privacy practices
- Secure storage of sensitive records
Despite these measures, no transmission of information over the Internet can be guaranteed to be completely secure.
Data Retention
Personal information is retained only as long as reasonably necessary to:
- Provide services
- Meet legal obligations
- Satisfy grant requirements
- Resolve disputes
- Maintain organizational records
Information is securely destroyed or deleted when no longer needed, consistent with applicable laws and record-retention requirements.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Measure website usage
- Enhance user experience
- Maintain website security
Visitors may disable cookies through browser settings, although certain website features may not function properly.
Children’s Privacy
Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website without appropriate parental consent or other legal authorization.
If we learn that such information has been collected improperly, we will take reasonable steps to remove it.
External Links
Our website may contain links to third-party websites.
Women’s Resource Center of Florida is not responsible for the privacy practices, security measures, or content of external websites. Users should review the privacy policies of those sites separately.
Your Rights
Subject to applicable law, individuals may request:
- Access to personal information maintained by WRC
- Correction of inaccurate information
- Removal of information where appropriate and legally permissible
- Withdrawal of consent for future communications
Requests may be submitted using the contact information listed below.
Changes to This Privacy Policy
Women’s Resource Center of Florida reserves the right to update this Privacy Policy periodically.
Changes will become effective upon posting to the website with a revised Effective Date.